Returns
YOUR SATISFACTION.
OUR PRIORITY.
We want you to feel confident in every SHADX_ELITE piece you wear. Here's everything you need to know about exchanges.
WRONG SIZE?
WE'VE GOT YOU.
Eligible products can be exchanged for a different size within 3 days of delivery.
SIMPLE.
STRAIGHTFORWARD.
3-DAY WINDOW
Exchange requests must be raised within 3 days of receiving your order.
SIZE EXCHANGE
Size exchanges are available for eligible products, subject to the availability of the requested size.
PRODUCT CONDITION
The product should be unused, unwashed and in its original condition with tags and packaging intact.
SALE & SPECIAL ITEMS
Products purchased under special offers or sale conditions may have different exchange eligibility.
INSPECTION
All exchange requests are subject to verification before the exchange is approved.
EXCHANGE
IN 3 STEPS.
CONTACT US
Contact our support team with your order details and exchange request.
GET APPROVED
Our team will check your request and confirm the exchange eligibility.
GET YOUR SIZE
Once approved, the exchange process will be initiated for the available size.